Kaitlyn ChoiFeb 22, 20211 minWho's the customer of Watson Health?Two articles about AI in business were next to each other on today's WSJ. One was about Bank of New York Mellon using AI to predict the...
Kaitlyn ChoiFeb 5, 20211 minIdea 2. Salvage the customer experienceSituation: Peloton, a maker of indoor bikes and also a tech company offering an interactive fitness platform with a growing community of...
Kaitlyn ChoiDec 9, 20202 minWhat we want: experiencesLast week, Warner Bros. decided to release all of its 17 movies on HBO Max the same day they hit theaters next year. This decision is...